Xinhua News Agency, Beijing, January 8th - Title: Doing Good Things Well, Making Less Queuing the Norm
Focusing on the bottlenecks of "multiple queues" and "long lines" for people to pay for medical treatment, the National Healthcare Security Administration clarified on January 8 that it will accelerate the implementation of facial recognition payment, one-code payment, mobile payment, and credit payment in various medical scenarios, and strive to build a convenient medical insurance payment system in about three years.
Optimizing the payment process and reducing queuing time, allowing data to do the work and reducing the need for people to travel, alleviates the inconvenience people face in seeking medical treatment. This measure deserves praise.
The concerns of ordinary people are precisely the focus of reforms aimed at improving people's livelihoods. From launching online registration for cross-regional medical treatment to expanding the scope of cross-provincial access and sharing of medical imaging data, and striving to build a convenient medical insurance payment system... a series of measures have been introduced to improve the public's medical experience from different aspects.
To ensure that good policies are truly implemented and effective, a comprehensive approach is needed. This requires establishing a long-term mechanism that integrates medical insurance, healthcare, and finance, with more departments working together to break down data barriers and remove procedural obstacles. This systematic collaboration will drive convenient payments towards "universal connectivity."
We must both accelerate technological upgrades and improve service quality. While addressing payment pain points with convenient payment methods, we should also provide support services for key groups such as the elderly by establishing "green channels," making less queuing the norm and ensuring that good service is widely appreciated.
Solving the problem of long queues for medical payments is only the first step. While queues at some hospital payment windows have shortened, queues for medication are quietly lengthening. Addressing the urgent needs and anxieties of the public for medical care is the next breakthrough point for healthcare reform. To resolve existing pain points, it is even more important to prevent new bottlenecks. This requires a gradual approach, tailored to the specific circumstances of each hospital, to achieve coordination across all stages and prevent a situation where "pressing down one problem only creates another."
We must do good things well and accomplish difficult tasks! We look forward to breakthroughs in reforms across more fields, with concrete and effective measures to enhance the quality of people's well-being.
Xinhua News Agency reporter Peng Yunjia
